OTHER FACILITIES
MEDICAL CARE
Staff are always on duty to plan and supervise Residents’ care, ensuring the highest standards at all times. GP’s, Community nurses and primary care team staff will visit residential care Residents as appropriate. Residents may, of course retain their own Doctor if practical.
OPTICIAN AND DENTIST
Arrangements for home visits are made as appropriate, although Residents are free to make appointments outside if preferred.
PHYSIOTHERAPY
This can be arranged as necessary.
CHIROPODY
A private chiropodist visits the Home every 6-8 weeks charged for separately, although Residents are free to make appointments outside if preferred.
HAIRDRESSING
This service is provided weekly at an additional charge, although Residents are free to make appointments outside if preferred.
PERSONAL TELEPHONES
Residents have access to a public phone located in the hall. The telephone number is: 01462-459954.
Most rooms have phone points. Residents are able to avail themselves of a private direct dial telephone in their rooms if they wish. All costs for this are met by the Resident.
Residents personal mobile phones are acceptable within the Home.
SHOPPING
Where appropriate we encourage Residents to go shopping on their own or with relatives. Where this is difficult staff can assist Residents by purchasing goods on their behalf or arranging a shopping trip.
LAUNDRY
Our laundry is located in the cellar. Laundry is undertaken within the Home within the normal fees for service. All personal clothing should be labelled prior to admission. Whilst every care is taken with Residents’ clothes it is regretted that responsibility cannot be taken for clothes lost or damaged. Management will however look at any cases of loss or damage to Residents’ clothes.
DRY CLEANING
This can be provided at cost plus a service charge.
KITCHEN FACILITIES
The Kitchen is located on the ground floor, all meals are cooked on site. Our kitchen facilities meet standards laid down by the Environmental Health Department. These facilities are not accessible to Residents owing to Health & Safety and Food Hygiene Regulations. Residents can avail themselves of drinks and snacks by requesting these from care staff. The menu is displayed daily in the main entrance to the dining room.
DRY CLEANING
This can be provided at cost plus a service charge.
KITCHEN FACILITIES
The Kitchen is located on the ground floor, all meals are cooked on site. Our kitchen facilities meet standards laid down by the Environmental Health Department. These facilities are not accessible to Residents owing to Health & Safety and Food Hygiene Regulations. Residents can avail themselves of drinks and snacks by requesting these from care staff. The menu is displayed daily in the main entrance to the dining room.