Angela Bowes wins Manager Of The Year Award 2011 PR consultant Max Clifford was the special guest at the inaugural Hertfordshire Care Providers Association's inaugural gala awards.
The ceremony was at Sopwell House, St Albans, which celebrated outstanding hard work and care in the private, independent and voluntary sector.
Westbourne also was the Eastern County Region winner of the Activities Of The Year we now have two excellent awards which we will put on display.In 2010 a member of our staff team won student of the year via her NVQ training at Bedford College.
Angela's Leaving Party
Angela's leaving party was held on 28th June 2012 it was a day of mixed emotions, our residents proudly presented Angela with their leaving gifts. Angela has led by example and has been an inspiration to the staff at Westbourne and has achieved very high standards of care, although Angela continues to work for the company in a different role however she will be greatly missed by the residents and staff at Westbourne.
Westbournes New Manager
Jill shepherd is a Registered General Nurse with extensive years of experience in care management and care welfare. She has the Registered Manager Award in her previous role Jill managed to increase the star rating of her home from good to excellent. Jill has slotted into the role of manager very well and we are sure she will continue to developed the staff and maintain the high standards of care that have been set by her predecessor.
CQC Inspection July 2012
Westbourne was inspected on the 11 July 2012 the inspection was unannounced and took seven hours to complete. Once again the inspection results were excellent with no concerns.
An extract from the report states " We spoke with six people who lived at the home and their feedback was overwhelmingly positive" A big thank you to all the staff for achieving such a great result.